Service Status Page

This page lists all our current open issues, you can also see our live status checker, where you can identify if a service is potentially down for everyone.

Open Issues

St Peter’s – great news! We have been able to leave the servers on, and they will not need to be shut off again this holiday, so all services are working 🙂

Medium ticket traffic

Our current ticket load is around the normal level.

Live Status Checker

Please note, that this system checks if servers/services are up. Services/servers may be up but still experiencing issues. If they are showing as up, and no known issues are reported above, please log any issues via the ticket system.

School Email Server Insight Remote Desktop Epraise
St Bede's Middle No issues No issues No issues No issues
Mount Carmel First No issues NA No issues No issues
St Thomas More First No issues NA No issues NA
St Peter's First No issues NA No issues NA
RSA Church Hill Middle This Service is down NA This Service is down No issues
RSA Abbeywood First This Service is down NA No issues NA
Walkwood Church of England Middle School No issues No issues No issues No issues
Alvechurch Middle School Check Gmail Status NA No issues No issues
Birchensale Middle School Check Office 365 Status NA No issues NA

Helpdesk Status for all supported schools
  Send Tickets by Email Phone Line - 01527 359999 Online Ticket Website
Helpdesk No issues No issues No issues
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Get assistance

Staff at supported schools:

Call 01527 359 999

Opening Times
Open Monday - Friday
Term Time: 8:30am - 5pm
Holidays: 9am - 5pm

Log, check or update a ticket

Open 24/7, login to our online ticket system

Check System Status

Working from home? Check if we are aware of any issues.

About us

Lourdes IT are part of Our Lady of Lourdes Catholic Multi Academy Company

Company reg no. 9064485

Registered address: School House C/o St Bede's Catholic Middle School, Holloway Lane, Redditch, B98 7HA

We are based in Worcestershire, England, and we were originally known as St Bede's ICT Support. We provide expert, friendly and helpful ICT support, SIMs support and Broadband support for schools.